Our Web Privacy Practices
This Web site is owned and operated by YMCA Canada. Your privacy is
important to us and we will take all means possible to ensure that
all personal information is kept private.
If you have any questions, concerns or complaints about YMCA
Canada's "Privacy Policy" please contact us at:
YMCA Canada
Email: services@ymca.ca
Phone: (416) 967-9622
If your concern or complaint is not resolved to your satisfaction,
you can contact our Privacy Officer at ycda_privacy_officer@ymca.ca.
You will be asked to provide the following information in
writing:
- Your name, address or fax number where we can reach you
- Nature of your complaint, relevant details and what you would
like YMCA Canada to do
- The name of any YMCA Canada staff or volunteers with whom you
have already discussed the issue
YMCA Canada will investigate to try and resolve your concern.
Our Policy
YMCA Canada is committed to protecting the personal information of
individuals who visit this web site by following responsible
information handling practices in keeping with privacy laws.
You can access this site's home page and browse our site without
disclosing your personal information .
The only personal information captured through our Web site is the
information you volunteer, such as your email address or mailing
address that will enable us to send you requested information.In
the case of donations, personal information is collected to
facilitate the recording of your gift. Our on-line donation
processing is secure. The security certificate may be viewed
by clicking on the security log on the bottom of each secure
page.If you have made a donation, you may also hear from us about
other YMCA programs and services that may interest and benefit
you. If you do not wish to hear about other YMCA programs,
services or opportunities, please contact YMCA Canada (416)
967-9622, to receive an Opt-out form you can complete and return to
us.
If you wish to reverse your previous opt-out choice and receive
information about other YMCA programs, services and opportunities,
complete our "Reverse Opt-out" (PDF 130KB) and return it to us.
Information Sharing
YMCA Canada does not sell personal information we collect.
We will not disclose your personal information to anyone else
without your prior knowledge or consent, except with agents or
contractors of YMCA Canada who perform services for us and when
required by a government body or agency, or as permitted by
law.
Confidentiality / Security
YMCA Canada maintains physical, electronic and administrative
safeguards that are appropriate to the type of personal information
we obtain from you.
Privacy Questions
You have the right to access your personal information in our files
and to update or remove that information as necessary, subject to
any legal restrictions. If you are aware of any inaccuracy or
changes in the personal information which we hold about you, please
contact YMCA Canada staff by calling 416-967-9622 or email at ycda_privacy_officer@ymca.ca.
Cookies
As with most sites, certain non-personal information is recorded by
the standard operation of our servers ("cookie" technology). Such
information is used to provide an enhanced online experience, and
may include:
• The name of the ISP from which you access the Internet
• The date and time you accessed the site
• The Internet address of the Web site from which you enter
our site and where you go after you leave our site
This information is used to measure and monitor the use of our site
and to improve its content. The "Cookie Technology" does not
personally identify you or extract any information from your
computer. Data which would personally identify you is known only
when voluntarily submitted.
On-line Legal Policy
This site was created to be informative. Accordingly, we will
permit you to download or photocopy material displayed on this site
for your non-commercial personal use. Any content or graphics
extracted from the site must prominently display copyright and
other proprietary notices.
Terms and Conditions
This site is owned by YMCA Canada. Any images, graphics, multimedia
or content is copyrighted by YMCA Canada and may only be used in
the manner provided for in these Terms and Conditions. In addition,
the site contains names, logos, trademarks, service marks and other
intellectual property, which are the property of YMCA Canada and
may not be used for any purpose without the express written consent
of YMCA Canada.
Links
The YMCA Canada Web site may contain links to other Web sites. YMCA
Canada is not responsible for the privacy practices of those other
Web sites nor do we endorse the materials presented on Web sites
that are not owned and operated by YMCA Canada. We encourage
visitors to review each site's privacy policy before disclosing any
personally identifiable information.
Miscellaneous
The terms and conditions outlined throughout this Privacy Policy
are interpreted in accordance with and governed by the laws of the
Province of Ontario (without applying the province's
conflict-of-law principles). If any provision of this agreement is
unlawful, void or unenforceable, it will not affect the validity
and enforceability of any remaining provisions. This statement sets
forth the entire agreement regarding all of the matters discussed
in this statement.
Updating of Privacy Policy
By law, these terms and conditions may change at any time. You will
be required to comply with such revisions and therefore should
periodically visit this section to review the current terms and
conditions to which you are bound. However, we think it is much
more exciting to periodically visit our changing corporate site.
The information available at www.ymca.ca will keep you informed
about our organization and our services.